Return Policy
Return Policy
Thank you for your support to Global Hayat. We greatly appreciate your contribution in assisting our mission. We are committed to providing a positive experience to our donors. However, we understand that circumstances may require a refund. Below is our policy regarding donation returns:
Return Conditions:
- Returnable Donations: We respect your goodwill in donating to us. While generally donations are non-refundable, in certain circumstances, we may consider issuing a refund.
- Exceptions: Refunds will only be considered in specific situations such as payment processing errors, fraud, or credit card misuse. We reserve the right to reject refund requests that do not comply with this policy.
Return Procedure:
- Contact Us: If you believe there was an error in the payment process or there is a situation that requires a refund, please contact our team at 010-5852203 or [email protected] as soon as possible.
- Information Verification: We will verify the information provided by you and make necessary validations to process the refund.
- Refund Process: If the refund is approved, we will process the refund using the same payment method used in your original donation.